Average Score (236 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

236 Ratings

4.7 Average

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  • Briana G.09-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Jacob has always been here for me since the beginning and has also communicated and went out his way to ensure that my needs are met.

  • Tiffany M.09-28-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    I arrived for a recall on my 2019 VW GLI and was informed the procedure would take all day but it was completed in just a couple hours after it’d been dropped off. Not only did I receive quick service but the employees were super friendly.

  • Gracie B.09-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The customer service was excellent from the moment I called the dealership to explain what was going on with my vehicle.

  • Penelope C.09-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Shawn, Marco, and Zach were very helpful and informative during my car buying experience with a trade in. They made the experience go smoothly.

  • Ashley M.09-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Fast service, friendly and welcoming environment.

  • Wyatt K.09-19-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Marco was very helpful and respectful I feel like he got me the best deal I could get he offered me drinks an snacks he was very good at his job I was happy to work with him an Zach was very friendly an respectful glad I could work with him them I am very satisfied

  • Zachary S.09-18-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Shawn and Zach were amazing!

  • Manuel G.09-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Shawn was an amazing helped out with the buying process

  • Kerisa T.09-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • James P.09-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023