Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • Anita M.03-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Alan G.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Dustin and the team worked hard to get me in and out in a reasonable time, and they clearly communicated recommendations for future maintenance work.

  • Chaundalyn A.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    From drop off to pickup Dustin was awesome. However when I arrived home my spare tire was placed in back instead of spare tire storage.

  • Sarah H.03-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Very attentive and communicative. In and out quickly with all things handled

  • Emma W.03-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Makenzi P.03-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Clarensky S.03-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Worst customer I had in 3 years. The service guy was trying to take advantage of my wife by looking for faults in the vehicle so he could charge her for services that were not needed

  • Gymarie C.03-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Always a pleasure working with Sean! He got me in a brand new car quick and fast with no hassle, and it was exactly the car I wanted!

  • Talannia W.03-24-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The customer service was excellent and the work they put in I love every thing bout the service great people will make referral

  • Brayan K.03-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2024