Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • Elizabeth G.01-09-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The customer service was great and they finished in a timely manner.

  • Jennifer L.01-09-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Friendly staff, good service.

  • Tony K.01-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Rebecca B.01-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Kenneth was very friendly and got us in and out very quickly. He even walked me to the car and opened the door for me! Very gentlemanly!

  • Khris S.01-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Holli P.01-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Kenya W.01-05-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Margarett M.01-03-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Dustin was professional and courteous throughout entire service appt from drop off to pick up. Unfortunately the recall wasn't properly fixed and will require us to return to the dealership.

  • Shadraya Y.01-02-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Kevan W.12-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022