Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

Models
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  • Timothy C.12-28-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Olajide M.12-28-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Christian T.12-26-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    The customer service was excellent

  • Marlene W.12-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The service department staff were friendly and up front about cost and timeframe. Thank you!

  • Jewel S.12-22-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Excellent dealership and staff

  • Nyarko J.12-21-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Excellent customer service

  • Shawna R.12-21-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    Between my salesman and the finance manager I had the best experience buying a vehicle. I provided all details that I wanted in a car and Jay was able to zero in on the perfect vehicle for me and within my budget.

  • Lynn N.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I set an appoinment requesting for a PODS recall. We went to the appointment and dropped it off, but they didnt have the part in. We traveled 30 miles one way for the disappointment!

  • Nicholas S.12-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Roy was very helpful

  • Johnnie W.12-18-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I have been coming here over eight years. I always had a great communication and relationship, with all my past service representative Sarha, Jeff and Will. This has been the worst experience I had with your company. My New atlas has been at your location about six weeks. I had to keep calling every week to find out what was going on. And when were we going to get it back. I would like to thank Michael for assisting us get our suv back.