Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • Jacob L.12-16-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Chris, Shawn, and Joe were great! They helped to make the car buying experience as quick and easy as possible. One of the best experiences I have had in a dealership!

  • Charleen S.12-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    My appointment was at 1 didn't get my car back until 545. Car other issues were addressed to service providers but was not fixed. Car washing was not done.

  • Kristi M.12-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Evan H.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Promp service and friendly staff

  • Donna J.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Eliana V.12-10-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Muy buen servicio al cliente

  • Angel R.12-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I went for an unscheduled service, and the personnel was just great, they solve my issue quickly and professionally! No more than an hour in the local, even without any appointment! Thanks

  • Ji C.12-09-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    We are greeted once we step out from the car. We felt welcomed and well entertained. The transactions went smoothly. No hard selling they are so engaging that’s why we were not able to go out from the store with the new car.

  • William G.12-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I had an appointment for a recall and oil change. After having our car for 2 days, they never even started the work. It took over 2 hours of calling and asking for a status to figure out that no work had been done.

  • Luther B.12-08-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021