TYPE:SalesMODEL:TiguanYEAR:2024
Average Score (230 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2022
The staff in the service department are stellar individuals with positive vibes. They provided a straight to the point, simple, thorough check in process, and were very informative and patient over the phone. The only issues I ran into were being told I would receive a call around lunch time with an update, but didn't get one until around 4:30-5, and they couldn't find my keys for a while. Neither were a huge deal, but it was still a little inconvenient. Still, super cool dudes, give them all pay raises!
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Excellent customer service and beautiful new Atlas!
TYPE:ServiceMODEL:JettaYEAR:2021
Although the staff was professional and friendly it took 3.5 hours
TYPE:ServiceMODEL:TiguanYEAR:2018
I am giving VW of Savannah a 5 stars because of the service I received from Michael and Kenneth. They were both patient and took the time to explain everything clearly whenever I reached out to them.
TYPE:ServiceMODEL:JettaYEAR:2019
I had a great experience with the service, they were fast and communicative about the status of my car and they were very friendly
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2019
Thought the service overall was ok.. spent almost $3,000.00 and car was returned dirty.
TYPE:ServiceMODEL:ID.4YEAR:2023