Average Score (239 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.6 Average

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  • Anselmo D.09-19-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Jasmine B.09-18-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Hello, I chose 5 stars because because the overall process of me getting a new car was smooth sailing. They were not pushy in regards to purchasing. I simply told them what I was interested in and they were able to work with me.Thank you Shawn & Maerisha!!

  • Trina M.09-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Michael W.09-13-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Tiffany R.09-10-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The whole time they had my vehicle for over a week and a half I couldn’t get barely anyone on the phone. Then they put the wrong headlight in on my driver side and the paneling on the side fender is not flush and it was very poor workmanship. I would rather drive to Jacksonville then have service done here!

  • Ricardo G.09-09-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Norton U.09-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    just not sure why when you have a scheduled appt. time it takes so long for an oil change. Appt. at 9:30 arrived at 9:10 left at 12:05pm? Service is good but takes forever

  • John R.09-07-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    My 5 star rating is based on the excellent and timely completion of all items on our list. David Scubeiek, Service Advisor, was extremely supportive and kept me sully advised in person.

  • Dwayne W.09-05-2024

    TYPE:SalesMODEL:AtlasYEAR:2024