Average Score (239 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.6 Average

Models
Types of Survey
Filter by
  • Jason G.08-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Best experience ever

  • Ann L.08-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Excellent customer service, quickness getting the car I wanted, everything promised was done with a smile!

  • Joseph G.08-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Tinin B.08-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    I was very pleased with this last visit. Jacob and Dustin were very helpful and professional. Communication was prompt, informational,and time efficient!

  • Gregory W.07-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The customer service very polite and attentive

  • Rayonna M.07-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Fast and nice service

  • Denise A.07-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Jacob at the service department is very knowledgeable and helpful and with fast responses on your vehicle top reason why I got to that location!!!!

  • Symoine O.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    They always have patience with me and understanding

  • Mikhail W.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Coffi N.07-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Nice , clean , friendly