Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • Osamu Y.07-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    It took me over 3-4 times visits to Autonation Volkswagen until your mechanics finally detect a punctured left front tire although I complained very annoying daily tire air pressure alert activation.

  • Jonathan P.07-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The staff were very professional and consistently informed the other customers about the condition of their vehicle. My service advisor Dustin was very professional and made sure to walk me through my service report at the end of my visit.

  • Steven B.07-16-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    They had a good selection of vehicles, and sold the vehicle for a fair price. Very friendly and professional staff!!

  • Erin F.07-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The team was great and it was way to easy to get everything done and questions answered!

  • Raphala G.07-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Alice P.07-09-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The service was excellent, I was waited on in a timely manner, all my questions were answered, and the selection of vehicles was good.

  • James W.07-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Elizabeth A.07-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Jennifer M.07-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    I gave a 4-star rating because while the overall assistance was helpful, my initial interaction with the representative didn’t feel very welcoming.

  • Danyelle L.06-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I came in with an idea of what I wanted, left, thought it over and Maerisha and Shawn made it happen!