Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • Ian J.05-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service and all my issues were resolved

  • Alexander L.05-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Elizabeth A.05-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I needed brakes before I headed home to NJ and Dustin was able to fit me in. On the drive back after the brake job to where I was staying, I heard an a clunking every now and again. Called Dustin and he fit me in the next day. Problem was broken sway bars and they were replaced quickly. We think they were damaged on the auto train on the trip south. I’m on the road now heading to Jersey and my Tiguan is running great.

  • Edgar G.04-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Cody S.04-24-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Shawn and Ms.Bell were understanding and adapted to any questions we had. They were honest and friendly and most importantly they were able to us chose the right vehicle for our family. It was the best experience I’ve received ever working with a car dealer

  • Michelle J.04-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    First time and they were very nice.

  • Dessie K.04-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Olga R.04-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Outstanding and very professional perdonnel

  • Bahar S.04-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Kimberly T.04-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very professional and a very clean facility.